Box Chain Necklace

While our jewelry is designed to withstand exposure to water, we recommend avoiding contact with harsh chemicals such as chlorine, bleach, and household cleaning products to ensure its longevity.

When not being used, store your jewelry in a cool, dry place, such as a jewelry box or pouch. Avoid storing it in a humid or damp environment, as moisture can cause damage and tarnishing.

You don't need to worry if your jewelry loses its shine or becomes tarnished. It can be restored to its beautiful, shiny state by cleaning your jewelry with a soft cloth, gentle soap, and warm water or using a sunshine polishing cloth.

The ink on your initial ring can start to fade over time. You can easily retouch it at home with a black sharpie. Mark only the letters and wipe off right away with the cloth provided or any cloth.

We are currently not accepting returns.

All items that are stamped or monogrammed are not eligible for a return or exchange at any time and are final sale.

Exchanges must be made within 14 days from the day the order is delivered. Customer is responsible for shipping cost. All items that are stamped or monogrammed are not eligible for exchange at any time and are final sale.

All exchanges must be:

-Unworn

-Have no signs of wear or damage

-In its original condition in all original packaging (box)

Please allow 4-7 business days for your jewelry to be completed before it is shipped out to you. However, depending on the size of the order and order volume at a given time, processing may take longer to ensure that every order meets my (and your) standard of quality.

Tracking numbers are automatically sent as soon as your order is completed and packed. Once USPS scans your package into the system, the tracking number can be seen in detail about your order.

If you need your item sooner or have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm est.