Shipping & Returns

All jewelry is handmade to order just for you.

Shipping:

Please allow 2-3 weeks for orders to be shipped after you place your order. All orders are shipped via USPS. I process orders as quickly as I can, but depending on the size of the order and order volume at a given time, processing may take longer to ensure that every order meets mine (and your) standard of quality

Once your order has been scanned into to USPS priority shipping usually takes 1-3 business days and international shipping takes 7-30 business days to be delivered to you. 

Can I track my package? 

Tracking numbers are automatically sent as soon as your order is packed. Once USPS scans your package into the system, the tracking number can be seen in detail about your order. If your order was packed during the weekend, it may take longer to receive an update. 

Once your order has been scanned in your package is now under the responsibility of USPS. I am not responsible for lost packages after they have been scanned in by USPS.  

Returns

I am currently not accepting returns.

Exchanges

Exchanges must be made within 8 days on the day the order is delivered. Customer is responsible for shipping cost.

All exchanges must be:

  • Unworn
  • Have no signs of wear or damage
  • In its original condition 
  • In all original packaging (box or pouch)
Custom items

All items that are stamped or monogrammed are not eligible for a return at any time and are final sale.

Your satisfaction is important to me and if you have any questions or concerns please contact me at contact@simplisticbyb.com